Customer Service Advisor (Remote) – £30,000 + Training Provided – Entry Level Customer Support | Client Services | Customer Experience | Business Support Location: Remote (United Kingdom) Salary: £28,000–£32,000 per annum Job Type: Full-Time / Permanent Industry: Customer Service / Business Support / Client Services About the Role We are recruiting on behalf of our client for a friendly and customer-focused Customer Service Advisor to join their growing remote team. This is an excellent entry-level opportunity with full training provided, making it ideal for graduates, career changers, and candidates with experience in retail, hospitality, administration, or customer-facing roles. As a Customer Service Advisor, you will be the first point of contact for customers, providing professional support, resolving enquiries, and delivering an outstanding customer experience across multiple communication channels. Key Responsibilities • Respond to customer enquiries via email, telephone, and live chat. • Provide accurate information about products and services. • Resolve customer queries efficiently and professionally. • Maintain accurate customer records and update internal systems. • Process customer requests and support administrative tasks. • Escalate complex issues where appropriate. • Collaborate with internal departments to resolve customer enquiries. • Deliver an exceptional customer experience on every interaction. Skills & Experience • Excellent communication and interpersonal skills. • Strong customer service and problem-solving abilities. • Good organisational and time management skills. • Comfortable using Microsoft Office and online systems. • Positive, professional, and empathetic approach. • Ability to work independently in a remote environment. • Previous customer service, retail, hospitality, administration, or call centre experience is beneficial. • No previous office-based customer service experience required – full training provided. Benefits • Fully remote working. • Competitive salary package. • Comprehensive training programme. • Career progression opportunities. • Company pension scheme. • Paid annual leave. • Employee wellbeing initiatives. • Supportive and collaborative team environment. Why Join? This role offers an excellent opportunity to build a long-term career in customer service, client support, and business operations. You'll gain valuable experience in communication, customer relationship management, and digital support while working in a flexible remote environment. Application Process Due to the high volume of applications, if you do not hear from us within 15 days of applying, please assume your application has been unsuccessful on this occasion. Customer Service Advisor, Customer Service Representative, Customer Support, Customer Experience, Client Services, Customer Care, Customer Success, Remote Customer Service Jobs, Call Centre Advisor, Live Chat Support, Business Support, Entry Level Customer Service, Customer Relations, Virtual Customer Support, Customer Support Specialist.

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