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Full-time
WT

Customer Marketing Manager

Norfolk, England, United Kingdom

£45,000.00/yr - £55,000.00/yr

Full-time

Job Description

Retail & Customer Marketing Manager Hybrid Working | Competitive Salary + Benefits I'm working with a market-leading omnichannel retailer that is looking to appoint a Retail & Customer Marketing Manager to help shape and deliver its customer and supplier marketing strategy across both store and digital channels. This is a commercially focused role where you'll work closely with suppliers, category teams and senior stakeholders to develop insight-led marketing initiatives that drive customer engagement, increase sales and generate additional supplier investment. We're looking for someone who can combine strong commercial acumen with data-driven decision making, using customer insights to build compelling marketing propositions and deliver measurable results. Key responsibilities: • Develop and execute integrated retail and customer marketing campaigns across digital and physical channels • Build strong relationships with suppliers, securing investment and delivering collaborative marketing initiatives • Create compelling commercial opportunities across retail, digital and promotional platforms • Analyse customer behaviour, purchasing patterns and market trends to identify growth opportunities • Work closely with category, trading, ecommerce and retail operations teams to maximise campaign performance • Measure campaign effectiveness, ROI and customer engagement, providing clear recommendations for future activity • Develop innovative retail media and supplier engagement initiatives that create incremental revenue opportunities What we're looking for: • Experience within retail, shopper, customer or trade marketing • Strong commercial awareness and the ability to influence both internal and external stakeholders • Experience using customer insight and analytics to shape marketing strategy • A track record of delivering successful supplier-funded marketing campaigns • Excellent relationship-building, presentation and negotiation skills • Experience working in a fast-paced retail, FMCG or omnichannel environment This is an excellent opportunity to join a highly successful retailer where you'll have the opportunity to shape customer marketing strategy, influence key commercial decisions and make a measurable impact on business performance. For a confidential discussion, please get in touch.

Skills & Qualifications

No skills specified.

Benefits

No benefits available.

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