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Full-time
DH

Front Office Manager

Broughton, England, United Kingdom

Competitive Salary

Full-time

Job Description

Description Delta Hotels by Marriott Preston: Set within a beautiful Victorian manor house, Delta Hotels by Marriott Preston offers a welcoming retreat just off the M6. With stylish bedrooms, a vibrant Brew Bar, Cast Iron Grill, and excellent leisure facilities, we pride ourselves on delivering memorable stays for both business and leisure guests. This is a full-time role, working 40 hours over 5 days, including evenings, weekends, and bank holidays. The Impact You’ll Make You’ll be the face of the hotel - the first hello and the final goodbye. From seamless check-ins to personalised guest interactions, you’ll create standout experiences that keep guests coming back. Leading a dynamic Front Office team, you’ll set the tone for exceptional hospitality, ensuring every guest feels valued, recognised, and at home from the moment they arrive. What You’ll Do • Lead and inspire the Front Office team across Reception & Nights • Deliver exceptional guest experiences and handle any issues with confidence and care • Drive operational excellence, ensuring smooth day-to-day running of the department • Manage budgets, payroll, and financial performance to meet targets • Collaborate with other departments to ensure a seamless guest journey • Recruit, train, and develop your team to achieve their full potential • Ensure full compliance with Marriott brand standards, safety, and procedures What We’re Looking For • A natural leader with a passion for hospitality • A people-focused approach with strong communication skills • A hands-on, proactive mindset • Strong organisational and problem-solving abilities • Experience in Front Office or hotel operations (supervisory/management level preferred) Perks You Deserve • Team-spirited co-workers and supportive leadership • Ongoing training and career development opportunities • Competitive salary and benefits package • Meals on duty • Free Leisure Club access on site • Global hotel discounts for you, your friends, and family • Employee Assistance Programme • Access to Benefits platform

Skills & Qualifications

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Benefits

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