🌲 Lead. Inspire. Create Unforgettable Guest Experiences. 🌲 • Location: Forest of Dean (Coleford, Gloucestershire) • Salary: Up to £40,000 per annum • Working Hours: Full-time, 40 hours per week • Days of Work: Shifts vary Monday to Sunday on a rolling rota. • Live In Accommodation available, not compulsory. Join Forest Holidays in the stunning Forest of Dean as our Guest Experience Manager - this is more than a management role - it’s your chance to lead, inspire, and bring the magic of our Forest to life every day. What You’ll Do: • ✨ Deliver exceptional guest experiences from check-in to check-out • 🍽️ Oversee F&B operations, drive revenue, and maintain top service standards • 🌟 Lead, motivate, and develop your team across Front & Back of House • 🌲 Manage Ranger activities and unforgettable guest adventures • ⚡ Step in as Duty Manager and keep operations running smoothly You Will Have: • ✅ Hands-on leader with a passion for hospitality • ✅ Experience managing teams and delivering exceptional service • ✅ Strong commercial awareness, problem-solving, and communication skills • ✅ Full UK driving license 🌲Who Are Forest Holidays? Our business has been recognised as a force for good. Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked-away cabin locations are always thoughtfully placed. They’re places to discover the wonders of nature and realise the part we all play in protecting it. What’s in it for You? • ✈️ 23 days’ holiday plus bank holidays (increasing with service) • 💰 Annual bonus based on company performance • 🍼 Enhanced parental leave - (24 weeks maternity, 3 weeks paternity at full pay). • 🎉 Long service awards and company events • 🔒 Secure your future with our company pension scheme • 💛 One full paid day to volunteer • 🍴 Discounted food when working on location • ❤️ 🩹 Health cash plan & life assurance • 💛 Wellbeing events & activities • 🏠 Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family. • 🛍️ Hundreds of discounts on top brands across the UK Please note: If successful in the role, any job offer will be subject to pre-employment checks, including a basic criminal record check. Reasonable Adjustments: We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help. Ready to lead a team that creates magical forest holidays? Apply now!

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