SCOPE The IT Manager is responsible for the day-to-day operation, delivery, and optimisation of IT systems across East West Connect (EWC). The role supports the Head of IT by ensuring IT services, applications, infrastructure, and site-based technologies operate reliably, securely, and effectively in line with agreed IT strategy, governance, and policies. This is a hands-on operational role with a strong focus on construction and site-based systems, system integration, and continuous improvement. KNOWLEDGE Essential Criteria Minimum qualifications for this role are: • Proven experience in a Senior Technical Specialist role or IT Manager role, ideally within construction, engineering, or field service environments • Hands-on experience with Job Logic or similar construction/field service management systems • Experience in Product Management, including system improvement and user-focused development • Experience in Project Management, particularly delivery of systems across the entire lifecycle to Business-as-Usual support and ongoing maintenance. Solid background in Systems Administration and Microsoft tools (Windows Server, Active Directory, networking, SharePoint, Business Central, IAM) • Experience managing cloud environments (e.g., Microsoft Azure) • Understanding of construction project lifecycles, site operations, and field-based workflows • Strong knowledge of cybersecurity, data protection, and business continuity planning • Excellent leadership, communication, and stakeholder management skills • Willingness to travel to other sites Desirable Criteria • Experience with construction software (e.g., project management, estimating, or BIM tools) • Knowledge of integrations between SharePoint and cloud systems • Familiarity with mobile workforce solutions and remote connectivity in site environments • Experience with Power BI or other reporting/analytics tools • Understanding of ITIL or structured IT service management frameworks • MCSE certification or other Microsoft certifications Skills • Practical, solutions-focused approach with the ability to operate both strategically and hands-on within business-as-usual operations and project environments. • Strong communicator, able to work effectively with end users, technical teams, business teams and site personnel with a friend, customer focused attitude. • Adaptable and comfortable working in a dynamic, fast paced, project-driven environment • Proactive mindset with a focus on continuous improvement Other • The ability to travel to a range of sites. • Appreciation that there might be out of hours working, agreed in advance. DUTIES • Ensure that the systems at East West Connect and East West Compass are running smoothly with the ability to triage and troubleshoot issues a variety of technical issues, working with the business teams, MSP and IT suppliers to get the issues resolved. • Making sure IT initiatives delivered are aligned to Data, IT and Cybersecurity compliance applying SDLC principles for delivery best practice. • Driving the delivery of projects and enhancement initiatives for the business systems • Support EWC project teams, including those based at site, making sure they have the equipment, system access and permissions in place to support their projects • Able to troubleshoot a variety of systems and devices to get users operational • To identify and deliver continuous improvement initiatives across the organisation identifying opportunities to improve the efficiency of business operations. • Providing timely status updates for tasks and initiatives and contributing to and keeping the service management tool and project data up to date. • Supporting the development of dashboards and KPIs • Support the technical development of new platforms via provision of environments and management of user permissions. Active support and enhancement of various business systems managing configuration, IAM and system management. • To represent the company in a positive and professional way at all times. • To uphold all the values of the company at all times.

No skills specified.

No benefits available.