Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots — ideal for the modern traveller. Our mission is to help guests experience the city on their own terms — combining independence and hospitality in every stay. We’re a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we’re proud of. We’re now hiring a General Manager to help shape the Staycity guest journey in our busy 68 key property in Greenwich, London Benefits: • Paid family leave (>1 year of service) • Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals • Discounted rates for overnight stays for you, your family and friends • Refer and earn scheme - earn up to £/€550 • Cycle to work scheme- to support a healthy lifestyle and our planet • Education Support to help you foster new skills • Volunteer days: 2 paid volunteer days per year • Support for you and your family when you need it with our Employee Assistance Program (EAP) • As a General Manager, you will be automatically enrolled into our leadership program: Elevate - designed to harness your skills and make you an even better values driven and commercially astute leader. We would love you to have: • Proven leadership experience and 3+ years in a similar level role, along with significant experience within the hotel or aparthotel sector • Full working proficiency in English • Demonstrated success in driving revenues through the strategic management of commercial initiatives • Humble and approachable, fostering a positive and inclusive work environment • Forward-thinking and innovative, always looking for opportunities to improve operations • Self-motivated and able to inspire and lead the team effectively • Energetic, flexible, and adaptable to changing circumstances • Possesses a keen eye for detail and is highly organized • Ability to adapt effectively and make decisions under pressure • Proficiency in engaging in strategic business discussions at a higher level • Demonstrable ability to motivate, appraise, support and challenge the team to deliver world-class results on every aspect of the business • Experience in providing training, guidance, and support to all teams, actively participating in day-to-day department activities and driving the culture of the team • A bachelor's degree in Hospitality Management or a related field is preferred What you can do for us: • Support all HODs in all aspects of running the property, including front office, housekeeping, maintenance, sales and revenue • Ensure that all departments operate within the Staycity Group brand SOPs, monitoring and taking action to any feedback within a timely manner • Regularly evaluate individual and team performance against their goals to drive a high performance culture. Offer constructive feedback through on-the-job training, performance appraisals, one-on-one discussions, and team meetings. • Produce forecasts for revenues and costs and monitor that these are maintained within budgetary constraints and communicate to the EOD any shortcomings as soon as possible • Ensure the hotel complies with all legislation and Staycity Group requirements regarding H&S and any other statutory regulations • Enhance the team's skills and knowledge by delivering department-specific training plans that align with our strategic goals • Cultivate collaborative relationships with other departments, fostering effective communication and teamwork across the organization. • Monitor and action feedback received through guest satisfaction surveys, 3rd party websites and from guests after, and during their stay and resolve any guest disputes and complaints in a professional manner and within guidelines issued Join us and be part of the journey.

No skills specified.

No benefits available.