Head Waiter/Waitress
London, England, United Kingdom
Head Waiter/waitress
About Pyro
A celebration of cooking over fire, Pyro is a bold, 95-cover restaurant in the heart of Borough from ex-HIDE Head Chef Yiannis Mexis. Showcasing refined Greek flavours, seasonal produce and a laid-back taverna-style energy, Pyro is all about food to linger over and service that feels like home. With a large outdoor terrace, open fire kitchen, and garden bar, we’re building a flagship team to help shape one of London’s most exciting new restaurants.
Role Overview
As a Head Waiter/Waitress at Pyro, you’ll be a key presence on the floor - approaching service with confidence, mentoring newer team members, and ensuring that every table receives warm, professional service. You’ll play a central role in shaping the rhythm and standard of each service.
Salary: Up to £17 per hour (including service charge) DOE Hours: Full-time
Key Responsibilities
• Lead your section with confidence, delivering warm and polished service.
• Act as a role model on the floor, setting the tone for exceptional guest experiences.
• Guide guests through the menu with storytelling, communicating the inspiration and ingredients behind key dishes and drinks.
• Support and coach junior team members, helping raise team standards across service.
• Maintain pace and communication with the kitchen to keep service smooth and energetic.
• Handle guest feedback professionally and ensure every table leaves feeling looked after.
• Help create an atmosphere that’s upbeat, efficient and enjoyable.
What You’ll Bring
• Experience as a senior waiter or section leader in a premium or high-volume setting.
• Confidence in leading a section and supporting junior team members.
• Strong product knowledge and the desire to keep learning.
• Passion for hospitality and a team-first mindset.
• Good communication and a calm, collected presence under pressure.
What We Offer
• Up to £16 per p/h
• 5.6 weeks paid holiday (inclusive of public holidays)
• Staff meals during shifts
• Staff discounts and team socials
• Opportunities to grow into supervisory or management roles
• A dynamic, high-energy team environment
Why work with us
• Culinary Excellence & Innovation - Work alongside Michelin-level chefs
• Career Progression – Clear pathways and internal promotion opportunities
• Competitive Compensation – Competitive pay and transparent tronc
• Work-Life Balance – Respectful rota planning and fair scheduling
• Development Opportunities – Ongoing learning and leadership exposure
• Inclusive Culture – Diverse, welcoming, and people-first environment