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Full-time
PR

Head Waiter/Waitress

London, England, United Kingdom

Competitive Salary

Full-time

Job Description

Head Waiter/waitress About Pyro A celebration of cooking over fire, Pyro is a bold, 95-cover restaurant in the heart of Borough from ex-HIDE Head Chef Yiannis Mexis. Showcasing refined Greek flavours, seasonal produce and a laid-back taverna-style energy, Pyro is all about food to linger over and service that feels like home. With a large outdoor terrace, open fire kitchen, and garden bar, we’re building a flagship team to help shape one of London’s most exciting new restaurants. Role Overview As a Head Waiter/Waitress at Pyro, you’ll be a key presence on the floor - approaching service with confidence, mentoring newer team members, and ensuring that every table receives warm, professional service. You’ll play a central role in shaping the rhythm and standard of each service. Salary: Up to £17 per hour (including service charge) DOE Hours: Full-time Key Responsibilities • Lead your section with confidence, delivering warm and polished service. • Act as a role model on the floor, setting the tone for exceptional guest experiences. • Guide guests through the menu with storytelling, communicating the inspiration and ingredients behind key dishes and drinks. • Support and coach junior team members, helping raise team standards across service. • Maintain pace and communication with the kitchen to keep service smooth and energetic. • Handle guest feedback professionally and ensure every table leaves feeling looked after. • Help create an atmosphere that’s upbeat, efficient and enjoyable. What You’ll Bring • Experience as a senior waiter or section leader in a premium or high-volume setting. • Confidence in leading a section and supporting junior team members. • Strong product knowledge and the desire to keep learning. • Passion for hospitality and a team-first mindset. • Good communication and a calm, collected presence under pressure. What We Offer • Up to £16 per p/h • 5.6 weeks paid holiday (inclusive of public holidays) • Staff meals during shifts • Staff discounts and team socials • Opportunities to grow into supervisory or management roles • A dynamic, high-energy team environment Why work with us • Culinary Excellence & Innovation - Work alongside Michelin-level chefs • Career Progression – Clear pathways and internal promotion opportunities • Competitive Compensation – Competitive pay and transparent tronc • Work-Life Balance – Respectful rota planning and fair scheduling • Development Opportunities – Ongoing learning and leadership exposure • Inclusive Culture – Diverse, welcoming, and people-first environment

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